Refunds and Cancellation Policy

1. Cancellation requests

Customers may request cancellation by writing to legal@swirlhire.com with their order details.

2. Refund eligibility

Refunds are reviewed on a case-by-case basis. If a payment was processed successfully but the subscribed service was not activated or there was a duplicate charge, you may be eligible for a refund after verification.

3. Non-refundable cases

Once consulting, sourcing, subscription access, or recruitment work has started, amounts already consumed against service delivery are generally non-refundable unless required by law.

4. Processing timeline

Approved refunds are typically initiated within 7 business days. Final credit timelines depend on your bank or payment provider.

5. Contact for support

For cancellation or refund help, contact us at legal@swirlhire.com during Monday to Friday, 10:00 AM to 6:00 PM IST.